Privacy Policy
At Shree Swastik Foods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when you visit our website or purchase our products.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- PIN Code
- Payment Details (processed securely through third-party payment gateways)
- Order History
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Analytics Information
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Verify transactions
- Send order confirmations and shipping updates
- Improve our products and services
- Personalize your shopping experience
- Respond to inquiries
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional offers and newsletters (only if you have opted in)
3. Cookies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Maintain your shopping cart
- Analyze website traffic
- Improve website performance
- Deliver a better user experience
You may disable cookies through your browser settings, although some website features may not function properly.
4. Payment Security
We do not store your complete debit card, credit card, UPI, or banking information on our servers.
All online payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
5. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Delivery and logistics partners
- Payment gateway providers
- Technology and website service providers
- Government or legal authorities when required by law
These parties are required to maintain the confidentiality of your information.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites. We encourage users to review the privacy policies of any third-party websites they visit.
8. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you information about new products, special offers, discounts, and updates.
You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.
9. Children's Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from children.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Delete your personal information (subject to legal requirements)
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
11. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our policies
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated policy.